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Santa's Workshop

Mind the shavings. Everything in the village is made in this room.

A vast warm timber toy workshop: long benches piled with half-finished wooden toys, iron stoves glowing, lanterns overhead and snow outside the tall windows.

The door is heavy and the heat hits you first — two iron stoves going hard, lanterns swinging on the beams, and the whole length of the room stacked with work half done. A rocking horse waits on its side for a tail. There are shavings up to your ankles by the carving bench, and nobody has swept them since about 1870.

The Carving Bench

Rocking horses, pull-along ducks, jointed soldiers

Lime and beech, worked green so the grain stays soft. Every horse gets a real horsehair tail and a saddle stitched from offcuts of the upholstery bench.

The Paint Line

Nutcrackers, spinning tops, dolls' faces

Six coats, and the sixth is the only one anybody ever notices. The nutcrackers are painted last because the gold has to go on when the stove is at its hottest.

The Tin Shop

Wind-up engines, clockwork mice, biscuit tins

Sheet tin, a foot press, and a tray of springs nobody is allowed to touch. Everything made here has to run the whole length of the bench before it's boxed.

The Doll House Room

Houses, shopfronts, whole small streets

The most patient bench in the building. Real glass in the windows, real hinges on the doors, and a lamp in the hall of every single one.

The Soft Bench

Bears, reindeer, snowmen, and one very large rabbit

Wool stuffing, glass eyes, and a scarf on anything with a neck. The rabbit was a mistake in the pattern and has been made every year since.

The Wrapping Room

Paper, ribbon, string, labels

Where it all ends up. Corners folded, ribbon curled with the back of a scissor blade, and the label written in the good ink.